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Questions Nobody Thinks to Ask at an Open House (But Absolutely Should)

  • Writer: CARLOS MORENO
    CARLOS MORENO
  • 5 days ago
  • 5 min read
Luxury open-concept living and dining room with white oak hardwood floors, black Crittal-style windows, natural wood dining table, bouclé dining chairs, and layered neutral decor

You walk through the front door, the staging is immaculate, there's an ambient playlist running in the background, and someone has strategically baked cookies or lit a candle that smells like a Restoration Hardware showroom. It all feels incredible. And that's exactly the point. Open houses are designed to make you fall in love. Your job, or more accurately your advisor's job, is to make sure love isn't blind.


If you're shopping for a home in Phoenix right now, the stakes are too high to leave an open house with nothing but a brochure promoting the agent's services and a warm fuzzy feeling. The right questions asked at the right moment can tell you more about a property than the listing ever will. Here's what I always tell my clients to ask...and honestly, what most buyers never think to.


"How Long Have the Owners Lived Here?"

This might be one of the most revealing question you can ask, and almost nobody asks it. If the sellers have lived in the home for 15 years, that tells you it's a home people stayed in. They raised kids there, hosted gatherings, put roots down. That kind of tenure usually means the home was loved and [hopefully] maintained. The sellers likely have real equity and aren't in a distressed or rushed situation, which can affect how negotiations go.


On the flip side, if the owners have only been there 18 months? You want to know why. Sometimes it's perfectly innocent: a job relocation, a growing family, a sudden life change. Other times it tells a story the listing description won't. Maybe the neighbors are a nightmare. Maybe something about the home didn't work the way they expected. Maybe...the HOA is a disaster. You deserve to know which one you're walking into. Short ownership tenure isn't automatically a red flag, but it's always worth understanding.


"What Have the Sellers Disclosed & What Hasn't Been Fixed Yet?"

Every home in Arizona requires a seller's disclosure statement but not every buyer reads it carefully, and not every agent walks their clients through it. In a competitive market, people get excited and skim things they shouldn't skim. Ask the listing agent directly: "What's been disclosed, and is there anything that's still unresolved?" A great listing agent will be transparent.


This is where having your own representation matters. Your advisor works for you, not for the transaction. If you've ever wondered what the difference is between working with a dedicated advisor versus walking into an open house alone, this is a big part of it.


"What Do You (As an Agent) Like and Not Like About This Home?"

This one tends to catch people off guard, but ask it anyway. A good agent should give you something real if you ask directly. Maybe they love the floor plan but think the backyard is awkward. Maybe they'll tell you the primary suite is incredible but the secondary bedrooms feel cramped. These aren't necessarily dealbreakers, but if the agent stonewalls you completely, that's a data point too.


Here's the version I encourage my own clients to ask me when we're touring together: "If this were your money, would you buy this house?" I'll always give them a straight answer. That's my job. Telling you what you want to hear might feel good in the moment, but it doesn't serve you when you're making a million-dollar decision. The best thing you can have in a market like Phoenix is someone who will look you in the eye and say "this isn't right for you" and mean it.


"How Did You Land on the Asking Price?"

Most buyers don't have the nerve to ask this out loud, but ask it anyway. Or better yet, have your agent ask it for you. A well priced home is always priced with intention. Recent comparable sales, price per square foot, condition of the home relative to comparables. A great advisor can walk you through the logic clearly and confidently. That clarity alone tells you something about how seriously the sellers and their representation approached the process.


If the answer is vague, defensive, or trails off into something along the lines of "well, the sellers really love this home"...it usually means the price is emotional which means there's almost certainly room to negotiate. Pull the listing history before you ever walk through the door.


Has the price been reduced? How many times? How long has it been on the market? In a market like Phoenix where well-priced homes move quickly, days on market is one of the most honest metrics you have. A home that's been sitting for 90 days in a neighborhood where comparable properties moved in three weeks is telling you something the open house ambiance is specifically designed to make you forget. The way a listing agent answers this question also gives you a quiet preview of how the negotiations will go and how they operate in general.


"Has the Home Been Staged, and What Conveys With the Sale?"

This sounds simple, but a beautifully staged home can make a space feel larger, warmer, and more functional than it actually is. Certain furniture placements hide awkward corners. Rugs define spaces that might feel undefined without them. That gorgeous built-in that looks like it belongs? Sometimes it's a freestanding piece that leaves with the sellers.


Know what you're actually buying. Ask what's included and what isn't. And then mentally walk through the home again without the staging. Does it still work? Does the layout still make sense? Do the rooms still feel like the right size?


The Question I Want You to Save for Me


Whether you're upsizing, buying your first luxury home, or just touring open houses in the Phoenix area there's one question I'd love for you to ask me directly:


"If I were your client, would you recommend this home, and why?"


That's the whole job, as far as I'm concerned. Not pushing you toward a transaction or rushing you into something because the market is moving. Giving you the kind of honest, experienced perspective that your most successful, well-connected friend would give you over coffee. Except this friend also knows the comps, the neighborhood history, and what that price per square foot actually means.


If you're starting your search in the Phoenix market and want someone in your corner who will tell you the truth about every home you walk through, I'd love to connect. No pressure, just a conversation.



And if you found this helpful, bookmark it for your next open house. Share it with a friend who's starting their search. This is exactly the kind of thing nobody hands you a pamphlet for.


Ready to tour something together? → Get in touch today!

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